Policies
Below you will find all of the information you need for your booking including our cancelation policy, helpful tips regarding your tour and some more of the formal stuff you may have questions about.
Terms and Conditions
Cancelation
Cancelations 24 hours or more before your tour will be refunded in full. Within 24 hours you will be charged. If we cancel due to weather or tides you will receive a full refund. Cancelations will only be accepted by phone. The includes text messages. Email cancelations will not be accepted.
Children
It is advised that no children under the age of 5 should participate in a tour however parents will be left to be the best judge. All children under the age of 16 will need to be in a Tandem kayak with an adult. All guests under the age of 18 will need to be accompanied by an adult and will need to sign the waiver on their behalf.
Food and Drink
You are welcome to bring snacks and bottled water. Alcohol and drugs are not permitted, this includes smoking while on a kayak. You will be expected to take any and all trash with you after your tour.
Contact
682 804 2473 is the direct line to Austin, You may also receive calls or texts from your guide to confirm your attendance or if you are running late, your guide may also wish to send you pictures from your tour.